Terms & Conditions for Consumers

Lion’s Brain® Products

Last updated: January 2026

1. About Us

These Terms apply to all purchases made by consumers from A Kind Mind Ltd (“we”, “us”, “our”).

Company details:
A Kind Mind Ltd
Company Number: 16817939
Email: hello@lionsbrain.co.uk

2. Products

We sell packaged food products under the Lion’s Brain® brand.

We take reasonable care to ensure that product descriptions, images, and information on our website are accurate. However, packaging and appearance may vary slightly from images shown.

3. Orders

• When you place an order, you are making an offer to buy products from us
• Orders are accepted once we send an order confirmation email
• We reserve the right to refuse or cancel orders where necessary (for example, due to stock availability or pricing errors)

4. Prices & Payment

• All prices are shown in GBP (£) and include VAT where applicable
• Payment must be made in full at the time of order
• We accept payment methods as shown at checkout

5. Delivery

• Delivery times are estimates and not guaranteed
• Risk passes to you once the goods are delivered
• Please ensure someone is available to receive your delivery where required

6. Perishable Food Products – No Right to Cancel

Due to the nature of food products:

• You do not have the right to cancel or return your order once it has been dispatched
• This is in accordance with UK consumer law for perishable and sealed food items

Please order carefully, as we cannot accept returns for:

• Change of mind
• Taste preference
• Over-ordering

7. Damaged or Incorrect Items

Please check your order as soon as it arrives.

If your order is damaged or incorrect:

• Contact us on the day of delivery
• Provide clear photographs, including outer packaging and damaged items

We will investigate the issue with the courier and, where appropriate, arrange a replacement or refund.

Claims reported after the day of delivery or without photographic evidence may not be accepted.

8. Product Quality & Storage

• All products are supplied with a Best Before End (BBE) date
• You are responsible for storing products according to the instructions on the packaging
• We are not responsible for deterioration caused by improper storage or handling after delivery

9. Your Statutory Rights

Nothing in these Terms affects your legal rights under UK consumer law.

If goods are faulty, not as described, or unfit for purpose, you are entitled to remedies including a replacement or refund in accordance with the law.

10. Liability

• We are responsible for supplying products that meet legal requirements
• We are not liable for losses that are not reasonably foreseeable
• Nothing in these Terms limits our liability for death or personal injury caused by negligence or for fraud

11. Intellectual Property

All trademarks, branding, and content relating to Lion’s Brain® are owned by A Kind Mind Ltd and may not be used without permission.

12. Governing Law

These Terms are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

A Kind Mind Ltd – Retailer Terms of Sale

Lion’s Brain® Products

Last updated: January 2026

1. Who We Are

These Terms apply to all Lion’s Brain® products supplied by A Kind Mind Ltd (“we”, “us”) to business customers (“you”).

By placing an order, you agree to these Terms.

2. Orders & Pricing

• All orders are subject to acceptance by us
• Prices are confirmed at order acceptance
• Prices exclude VAT unless stated
• Delivery charges may apply and will be shown separately

Orders cannot be cancelled once dispatched.

3. Payment

• Payment terms are confirmed on your invoice
• Where credit terms are agreed, payment must be made in full within the agreed period
• Late payments may incur statutory interest and recovery costs
• We reserve the right to suspend supply if payment terms are breached

4. Delivery

• Delivery dates are estimates
• Risk passes to you on delivery
• Ownership of goods remains with us until paid in full

5. Food Products – No Returns

Due to the nature of food products:

• Returns are not accepted
• We do not accept returns for unsold stock, over-ordering, or changes in demand

Please order carefully.

6. Damaged or Missing Goods

You must inspect all deliveries on receipt.

If goods are damaged or missing:

• Notify us on the day of delivery
• Provide clear photographs, including outer packaging and affected goods

Claims reported later, or without photographic evidence, may not be accepted.

We will investigate with the courier and, where appropriate, arrange a replacement or credit.

7. Product Quality & Shelf Life

• Products are supplied with a Best Before End (BBE) date
• You are responsible for correct storage, stock rotation, and sale within shelf life
• We are not responsible for deterioration caused by improper handling or storage

8. Liability

• Our liability is limited to the value of the goods supplied
• We are not liable for indirect or consequential losses
• Nothing limits liability for death or personal injury caused by negligence or fraud

9. Intellectual Property

All Lion’s Brain® branding, trademarks, designs, and intellectual property remain our property and may not be reproduced without written permission.

10. Governing Law

These Terms are governed by the laws of England and Wales.
The courts of England and Wales have exclusive jurisdiction.

11. Company Details

A Kind Mind Ltd 128 City Road, London, EC1V 2NX
Company No. 16817939
Email: hello@lionsbrain.co.uk